Last updated: September 4, 2026

Custom Design Arena (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your data when you visit customdesignarena.com or use our services.

1. Information We Collect

a. Information You Provide

When you contact us, sign up, or onboard with us, you may give us:

• Your name, business name, email, and phone number.

• Billing and payment information (processed by our payment provider — we never store full card numbers on our servers).

• Content for your website: copy, images, logos, brand assets, account access, and similar materials.

• Messages or feedback you send us through forms, email, or support channels.

b. Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information such as browser type, operating system, and screen size.

• Log data including IP address, pages viewed, referring URL, and timestamps.

• Cookies and similar technologies for session management and analytics.

c. Information from Third Parties

We may receive information from analytics providers, payment processors, and hosting partners that help us operate our website and the websites we build for clients.

2. How We Use Your Information

We use the information we collect to:

• Deliver, maintain, and improve our services.

• Process payments and send invoices, receipts, and account notifications.

• Onboard you, design and build your website, and provide ongoing support.

• Respond to your inquiries and customer support requests.

• Send important service announcements, security notices, and (with your consent) marketing communications.

• Detect, prevent, and address fraud, abuse, or technical issues.

• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We share data only in these limited cases:

• Service providers: Trusted third parties that help us operate the business, such as our payment processor, hosting and CDN providers, analytics services, and email delivery providers. They receive only the information they need to perform their work and are bound by confidentiality obligations.

• Legal compliance: When required by law, subpoena, court order, or to protect our rights, property, or safety, or that of our users.

• Business transfers: In connection with a merger, acquisition, financing, or sale of assets, where data may be transferred as part of the transaction.

4. Cookies & Tracking

We use a small number of cookies to keep the site functional, remember your preferences, and measure traffic. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5. Data Retention

We retain your personal information for as long as your account is active and for a reasonable period afterwards to comply with legal obligations, resolve disputes, and enforce agreements.

Website files and content remain on our servers for at least 30 days after cancellation, after which they may be permanently deleted.

6. Security

We use industry-standard technical and organizational measures to protect your information, including encryption in transit (TLS/SSL), secure access controls, and regular backups.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of your information, subject to legal exceptions.

• Opt out of marketing communications at any time.

• Lodge a complaint with a data protection authority.

To exercise any of these rights, email us at info@customdesignarena.com. We will respond within 30 days.

8. Children’s Privacy

Our services are intended for business customers and are not directed to children under 13. We do not knowingly collect personal information from children.

If you believe we have, please contact us so we can promptly delete it.

9. International Users

Custom Design Arena is based in the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the U.S.

By using our services, you consent to this transfer.

10. Third-Party Links

Our website and the websites we build may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

Please review their privacy policies before sharing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision.

Material changes will be communicated by email or a clear notice on our website.

12. Contact

If you have questions about this Privacy Policy or how we handle your data, contact us:

Custom Design Arena
Phone: +1 (281) 822-8115
Email: info@customdesignarena.com
Address: 9205 Ronda Ln, Houston, TX 77074, United States